AGM Questions

We’re beginning to collect issues to put to Debbie Jones at the AGM. One of our number has praised the quality of care they received when coronary problems were unexpectedly discovered, but asks whether ancillary staff have had enough training – twice they have insisted on him attending appointments for screening not needed because he was already getting it from specialists.
Another asks why, when he requested a repeat prescription, he wasn’t told this had been refused until he went to collect it from the chemist three days later. On phoning the surgery he was told this was because he’d made the request “too soon”. When he asked when he could get it he was told “now”…!
Then there’s a question (not for the first time) about whether refreshments couldn’t be made available in the waiting room – a drinks machine or something like it….and one or two of you have described the benefits you’ve had from visiting the Salt Cave and are asking if local NHS representatives could look into the services it offers and whether, as they believe in England, these could be free on the NHS.
Keep those questions, issues and praise coming in!

Simon Noble

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